Eurospeak Language School Privacy Statement

 

Data from Online Enquiry Forms & Live Chat Enquiries

If you communicate with us using our online forms or Live Chat, we may collect data from you to reply to your questions, such as:

  • Name
  • Email address
  • Telephone number
  • Information related to your enquiry

This information will be stored securely on our database and will be deleted when no longer relevant.

We use Zendesk Chat on our website to be able to answer visitor enquiries instantly. You can find Zendesk Chat’s privacy policy here.

Online Application Forms

Our online application forms are powered by Google Forms and collect data necessary for your enquiry, application or registration. You can find Google’s privacy policy here. Once you have submitted your enquiry, application or registration form, we download this data and store it securely on our company server. It is accessible only to our administrative team.

Mailing Lists

If you enquire about a course with us, we collect your name and email address. We store this data securely on our company servers, and we never rent or trade email lists with other organisations. You can unsubscribe to any of our newsletters or emails by clicking the unsubscribe link within the email, or by emailing us on info@eurospeak.org.uk, and requesting that we remove you from our mailing list.

Cookies

A cookie is a piece of data sent from a website and stored on your computer by your web browser. Cookies collect information about your actions and browsing habits. We use cookies to improve our users’ experience by analysing browsing habits on our website to help us make it more user friendly. Cookies can be switched off in your web browser.

We also have Google Analytics cookies in place on our website. These cookies collect information about our visitors, including how many we have, where they are browsing from and which pages they visit on our website. They do not store any personal information. You can decide to opt out of Google Analytics by following the instructions on Google’s Analytics Opt-Out page here.

Your Personal Information

You are entitled to view, edit, or delete any personal information that we have about you. Please contact us on international@eurospeak.org.uk if you would like to do this.